Shipping policy

Welcome to Famaza Couture! We are committed to providing you with a smooth and reliable shipping experience. Below you'll find our detailed shipping policy, which outlines how we handle shipping for all orders placed on our store.

1. Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on the destination and shipping method selected.

UK Standard Shipping: £[X.XX], [X-Y] business days
UK Express Shipping: £[X.XX], [X-Y] business days
International Shipping: Calculated at checkout, [X-Y] business days
Please note: Delivery delays can occasionally occur.

3. Shipment to P.O. Boxes or APO/FPO Addresses

Famaza Couture ships to addresses within the UK, EU, and international destinations. However, we do not ship to P.O. boxes or APO/FPO addresses.

4. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

Famaza Couture is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

Famaza Couture is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy

We currently ship to the following international locations: [List of countries]. Shipping costs and delivery times vary based on the destination.

8. Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order. Please refer to our [Returns Policy Page](link to returns policy) for more information.

9. Contact Information

If you have any questions or concerns regarding your order or our shipping policy, please contact us at:

Email: sales@famazacouture.com
Phone: +44 7469 418171
 
Thank you for shopping with Famaza Couture! We appreciate your business and look forward to serving you.